UNCLOGIC™ Gen 2 Velvety Plush Heated Eye Mask

Overview

UNCLOGIC™ Gen 2 Velvety Plush is a reusable, electrically powered heated eye mask from Eye Comfort Care. It uses a graphene-based heating element to provide controlled warmth across three temperature settings, with five adjustable session timers.

This is the Gen 2 Velvety Plush edition — designed for customers who prefer a soft polyester plush cover during warm-compress sessions. It is a distinct product from the UNCLOGIC™ Gen 2 Seaweed Sensitive Heated Eye Mask, which uses the UNCLOGIC™ Gen 2 Seaweed Sensitive cover and offers a wider five-level temperature range beginning at 38°C.

UNCLOGIC™ Gen 2 Velvety Plush is made by Eye Comfort Care and is part of the UNCLOGIC™ product family.

Why Velvety Plush

The Velvety Plush edition features a synthetic polyester plush cover — a soft fabric that sits against the eyelids during use.

• Reusable and washable
• Part of the UNCLOGIC™ Gen 2 product family
• Suitable for customers who prefer the feel of soft plush fabric during warm-compress sessions

Graphene Heating and Far-Infrared (FIR) Energy

UNCLOGIC™ Gen 2 Velvety Plush uses a graphene-based heating element to provide controlled warmth. The heating element emits far-infrared (FIR) energy during heating.

Graphene is the heating material used in UNCLOGIC™ Gen 2. Far-infrared (FIR) energy is emitted by the graphene element as part of the heating process. FIR is a form of electromagnetic radiation in the thermal spectrum.

Eye Comfort Care does not claim that graphene heating or FIR emission treats, cures, or reverses any medical condition. Any questions about suitability for a specific eye condition should be directed to a qualified eye care provider.

Temperature Settings

UNCLOGIC™ Gen 2 Velvety Plush has three temperature settings:

Session Timer Settings

UNCLOGIC™ Gen 2 Velvety Plush has five timer settings:

The mask automatically stops heating when the selected timer expires.

What's Included — Core

Power

Power: 5V/2A through the UNCLOGIC™ controller using the approved 5V/2A wall adapter included with Core.

Use only Eye Comfort Care-approved compatible power components. See the product instructions for approved setup requirements.

How to Use

1. Clean — Begin with clean eyelids. Follow any eyelid hygiene steps recommended by your eye care provider.
2. Warm — Connect the mask to the UNCLOGIC™ controller and wall adapter. Select your temperature setting (42°C, 45°C, or 48°C) and timer (20–60 minutes). Position the mask over closed eyes.
3. Blink & Hydrate™ — After your session, gently blink and follow any additional steps recommended by your eye care provider.

Read the full product instructions included with your mask before first use.

Important Safety Guidelines

For every powered warming session:

• Stay awake during use. Never sleep while the mask is connected to power.
• Start with the lowest temperature setting. Increase gradually only if needed for comfort.
• Stop use immediately if you experience excessive heat, burning, pain, dizziness, or any change in vision.
• Inspect before each use. Do not use damaged, wet, frayed, loose, or otherwise compromised electrical components.
• Continue your eye doctor's care. UNCLOGIC™ does not replace care or treatment prescribed by your eye care professional.

Please read the complete product instructions and safety information included with your mask before first use. Additional guidance is available at UNCLOGIC™ Owner Support.

Before Each Use

• Inspect the heating unit, controller, cable, and connectors.
• Do not use any component that is wet, damaged, frayed, sharply folded or creased, loose at the connector, or producing unusual or concentrated heat.
• Confirm all connectors are fully inserted before powering on.

Cleaning the Removable Cover

Only the completely empty removable cover may be machine washed.

Before washing, remove:

• FIR heating unit
• Controller and cable
• Every other removable component

Machine wash on a cold, gentle cycle. A mesh laundry bag is recommended. Do not bleach or tumble dry. Reshape the cover and allow it to air-dry completely before reassembly.

Cleaning Electrical Components

• Wipe the heating unit and controller with a dry or very lightly damp cloth only.
• Never wash, soak, submerge, or machine wash the heating unit, controller, connectors, cable, or power source.
• Do not reconnect or power the mask until the cover and all components are completely dry.

Optional Moist Warmth

For customers who prefer moist warmth:

• Lightly mist only the outside of the removable cover.
• The cover may feel slightly damp but must never be wet, dripping, soaked, or saturated.
• Never spray the assembled mask, heating unit, or controller.
• Keep moisture away from connectors, cables, controller, and power source.
• Stop use immediately if moisture reaches any electrical component.

Cooling Use

Cooling use requires removal of the electrical system.

• Disconnect power.
• Completely remove the FIR heating unit and all electrical components before cooling use.
• Refrigerate the gel insert — do not freeze it.
• Never use an insert that is frozen solid, damaged, leaking, or uncomfortably cold.
• Position the rose-quartz insert closest to the eyes, with the gel insert behind it.

Storage

Store fully dry in a clean, dry location away from moisture. Store cables and connectors without kinks, sharp bends, or crushing.

UNCLOGIC™ Gen 2 Velvety Plush vs. Seaweed Sensitive

Both are Gen 2 UNCLOGIC™ products with graphene heating. They differ in cover and temperature range:

Seaweed Sensitive provides lower starting temperature options for customers who prefer gentler warmth. Velvety Plush provides three settings starting at 42°C for customers who prefer a soft plush cover.

Warranty

UNCLOGIC™ Gen 2 Velvety Plush is covered by Eye Comfort Care's 1-year limited replacement-parts warranty. During the warranty period, covered replacement parts are provided at no charge. The customer is responsible for applicable replacement shipping costs.

For full warranty terms and to initiate a warranty inquiry, visit UNCLOGIC™ Owner Support.

Frequently Asked Questions

What temperatures does UNCLOGIC™ Gen 2 Velvety Plush offer?

Three settings: Low (42°C / 107.6°F), Medium (45°C / 113°F), and High (48°C / 118.4°F).

What are the timer options?

20, 30, 40, 50, and 60 minutes. The mask stops automatically when the timer expires.

What is graphene heating?

Graphene is a carbon-based material used as the heating element in UNCLOGIC™ Gen 2 masks. It provides controlled warmth during operation.

Does the graphene element emit far-infrared (FIR) energy?

Yes. The graphene-based heating element emits far-infrared (FIR) energy during heating. FIR is thermal-spectrum electromagnetic radiation emitted as part of the heating process.

What is the difference between Velvety Plush and Seaweed Sensitive?

The cover material differs, and so does the temperature range. Seaweed Sensitive offers five temperature settings beginning at 38°C. Velvety Plush offers three settings beginning at 42°C. Seaweed Sensitive provides lower starting temperature options for customers who prefer gentler warmth.

What power source does UNCLOGIC™ Gen 2 Velvety Plush use?

5V/2A through the UNCLOGIC™ controller using the approved 5V/2A wall adapter included with Core. Use only Eye Comfort Care-approved compatible power components.

What comes in the Core package?

The mask (removable cover), FIR heating unit, rose-quartz insert, gel insert, UNCLOGIC™ controller, approved 5V/2A wall adapter, extension cable, and product manual. A power bank and travel pouch are not included.

How do I wash the Velvety Plush cover?

Remove all components first. Machine wash the empty cover on a cold, gentle cycle with a mesh laundry bag. Hang or air dry only — do not tumble dry. See your product manual for complete care instructions.

What warranty does UNCLOGIC™ Gen 2 Velvety Plush carry?

A 1-year limited replacement-parts warranty. Covered parts are provided at no charge; the customer is responsible for applicable shipping. Visit UNCLOGIC™ Owner Support for details.

Where do I find setup and troubleshooting help?

Visit UNCLOGIC™ Owner Support for setup guides, charging instructions, and troubleshooting resources.