UNCLOGIC™ Gen 2 Velvety Plush Heated Eye Mask

Overview

UNCLOGIC™ Gen 2 Velvety Plush is a reusable, electrically powered heated eye mask from Eye Comfort Care. It uses a graphene-based heating element to provide controlled warmth across three warmth settings, with five adjustable session timers.

This is the Gen 2 Velvety Plush edition — designed for customers who prefer a soft polyester plush cover during warm-compress sessions. It is a distinct product from the UNCLOGIC™ Gen 2 Seaweed Sensitive Heated Eye Mask, which uses the UNCLOGIC™ Gen 2 Seaweed Sensitive cover and offers five warmth levels, including gentler starting options.

UNCLOGIC™ Gen 2 Velvety Plush is made by Eye Comfort Care and is part of the UNCLOGIC™ product family.

Why Velvety Plush

The Velvety Plush edition features a synthetic polyester plush cover — a soft fabric that sits against the eyelids during use.

• Reusable and washable
• Part of the UNCLOGIC™ Gen 2 product family
• Suitable for customers who prefer the feel of soft plush fabric during warm-compress sessions

Graphene Heating and Far-Infrared (FIR) Energy

UNCLOGIC™ Gen 2 Velvety Plush uses a graphene-based heating element to provide controlled warmth. The heating element emits far-infrared (FIR) energy during heating.

Graphene is the heating material used in UNCLOGIC™ Gen 2. Far-infrared (FIR) energy is emitted by the graphene element as part of the heating process. FIR is a form of electromagnetic radiation in the thermal spectrum.

Eye Comfort Care does not claim that graphene heating or FIR emission treats, cures, or reverses any medical condition. Any questions about suitability for a specific eye condition should be directed to a qualified eye care provider.

Warmth Settings

UNCLOGIC™ Gen 2 Velvety Plush has three warmth settings: Green (Low), Orange (Medium), and Red (High). Always begin on Green and increase only if you need more warmth for comfort. Higher heat is not better. Stop right away if any setting feels too hot.

Comfort note: The warmth you feel at your eyelids varies with the cover, fit, inserts, room conditions, and individual sensitivity.

Session Timer Settings

UNCLOGIC™ Gen 2 Velvety Plush has five timer settings:

The mask automatically stops heating when the selected timer expires.

What's Included — Core

Power

Power: 5V/2A through the UNCLOGIC™ controller, using the approved 5V/2A wall adapter included with Core, or the Eye Comfort Care C1020 power bank (sold separately).

Other power banks and computer USB ports may not power the mask correctly. See the product instructions for approved setup requirements.

How to Use

1. Clean — Begin with clean eyelids. Follow any eyelid hygiene steps recommended by your eye care provider.
2. Warm — Connect the mask to the UNCLOGIC™ controller and to the wall adapter or C1020 power bank. Press and hold the TEMP button for 3 to 5 seconds to turn it on. Select your warmth setting (Green, Orange, or Red) and timer (20–60 minutes). Position the mask over closed eyes.
3. Blink & Hydrate™ — After your session, gently blink and follow any additional steps recommended by your eye care provider.

Read the full product instructions included with your mask before first use.

Important Safety Guidelines

For every powered warming session:

• Stay awake during use. Never sleep while the mask is connected to power. Unplug it before using it as a sleep mask.
• Start with the lowest warmth setting. Increase gradually only if needed for comfort.
• Stop use immediately if you experience excessive heat, burning, pain, dizziness, or any change in vision.
• Inspect before each use. Do not use damaged, wet, frayed, loose, or otherwise compromised electrical components.
• Continue your eye doctor's care. UNCLOGIC™ does not replace care or treatment prescribed by your eye care professional.

Please read the complete product instructions and safety information included with your mask before first use. Additional guidance is available at UNCLOGIC™ Owner Support.

Before Each Use

• Inspect the heating unit, controller, cable, and connectors.
• Do not use any component that is wet, damaged, frayed, sharply folded or creased, loose at the connector, or producing unusual or concentrated heat.
• Confirm all connectors are fully inserted before powering on.

Cleaning the Removable Cover

Only the completely empty removable cover may be machine washed.

Before washing, remove:

• FIR heating unit
• Controller and cable
• Every other removable component

Machine wash on a cold, gentle cycle. A mesh laundry bag is recommended. Do not bleach or tumble dry. Reshape the cover and allow it to air-dry completely before reassembly.

Cleaning Electrical Components

• Wipe the heating unit and controller with a dry or very lightly damp cloth only.
• Never wash, soak, submerge, or machine wash the heating unit, controller, connectors, cable, or power source.
• Do not reconnect or power the mask until the cover and all components are completely dry.

Optional Moist Warmth

For customers who prefer moist warmth:

• Lightly mist only the outside of the removable cover.
• The cover may feel slightly damp but must never be wet, dripping, soaked, or saturated.
• Never spray the assembled mask, heating unit, or controller.
• Keep moisture away from connectors, cables, controller, and power source.
• Stop use immediately if moisture reaches any electrical component.

Cooling Use

Cooling use requires removal of the electrical system.

• Disconnect power.
• Completely remove the FIR heating unit and all electrical components before cooling use.
• Chill the gel insert in the refrigerator for at least 15 minutes — do not freeze it.
• Use for 5 to 10 minutes, or as your eye doctor directs. Stop if it feels too cold.
• Never use an insert that is frozen solid, damaged, leaking, or uncomfortably cold.
• Position the rose-quartz insert closest to the eyes, with the gel insert behind it.

Storage

Store fully dry in a clean, dry location away from moisture and sunlight. Store cables and connectors without kinks, sharp bends, or crushing.

UNCLOGIC™ Gen 2 Velvety Plush vs. Seaweed Sensitive

Both are Gen 2 UNCLOGIC™ products with graphene heating. They differ in cover and number of warmth settings:

Seaweed Sensitive provides gentler starting options for customers who prefer lighter warmth. Velvety Plush provides three settings for customers who prefer a soft plush cover.

Warranty

UNCLOGIC™ Gen 2 Velvety Plush is covered by Eye Comfort Care's 1-year limited replacement-parts warranty. During the warranty period, covered replacement parts are provided at no charge. The customer is responsible for applicable replacement shipping costs.

For full warranty terms and to initiate a warranty inquiry, visit UNCLOGIC™ Owner Support.

Frequently Asked Questions

How do I turn my mask on and off?

Press and hold the TEMP button for 3 to 5 seconds until it turns on. To turn it off, hold the TEMP button again for 3 to 5 seconds. The mask also stops warming on its own when the timer ends.

What warmth settings does UNCLOGIC™ Gen 2 Velvety Plush offer?

Three settings: Green (Low), Orange (Medium), and Red (High). Always begin on Green and increase only if needed for comfort.

What are the timer options?

20, 30, 40, 50, and 60 minutes. The mask stops automatically when the timer expires.

What is graphene heating?

Graphene is a carbon-based material used as the heating element in UNCLOGIC™ Gen 2 masks. It provides controlled warmth during operation.

Does the graphene element emit far-infrared (FIR) energy?

Yes. The graphene-based heating element emits far-infrared (FIR) energy during heating. FIR is thermal-spectrum electromagnetic radiation emitted as part of the heating process.

What is the difference between Velvety Plush and Seaweed Sensitive?

The cover material differs, and so does the number of warmth settings. Seaweed Sensitive offers five warmth levels, including gentler starting options. Velvety Plush offers three settings.

What power source does UNCLOGIC™ Gen 2 Velvety Plush use?

5V/2A through the UNCLOGIC™ controller, using the approved 5V/2A wall adapter included with Core, or the Eye Comfort Care C1020 power bank. Other power banks and computer USB ports may not power the mask correctly.

What comes in the Core package?

The mask (removable cover), FIR heating unit, rose-quartz insert, gel insert, UNCLOGIC™ controller, approved 5V/2A wall adapter, extension cable, mesh carrying pouch, and product manual. A power bank is not included.

How do I wash the Velvety Plush cover?

Remove all components first. Machine wash the empty cover on a cold, gentle cycle with a mesh laundry bag. Hang or air dry only — do not tumble dry. See your product manual for complete care instructions.

How long should I use the gel insert for cooling?

Chill the gel insert in the refrigerator for at least 15 minutes. Do not freeze it. Use for 5 to 10 minutes, or as your eye doctor directs. Stop if it feels too cold.

What warranty does UNCLOGIC™ Gen 2 Velvety Plush carry?

A 1-year limited replacement-parts warranty. Covered parts are provided at no charge; the customer is responsible for applicable shipping. Visit UNCLOGIC™ Owner Support for details.

Where do I find setup and troubleshooting help?

Visit UNCLOGIC™ Owner Support for setup guides, charging instructions, and troubleshooting resources.